Responsible gambling

Responsible Gaming at Stay Lucky Casino

At Stay Lucky Casino, we want to ensure that all our players enjoy their gaming experience without facing any issues related to responsible gambling. To achieve this goal, we have implemented various tools and features on our platform.

Setting Limits

To promote controlled play, you can set limits on your deposits, losses, and wagering amounts through our account settings or by contacting our support team directly.

• Deposit Limits: Set a maximum amount that you're willing to deposit within a certain period (daily, weekly, monthly).
• Loss Limits: Define the maximum net loss for a given time frame.
• Wagering Caps: Limit the maximum wager allowed per game.

Reality Check and Session Reminders

We understand that excessive gaming can lead to problems. To prevent this, we offer reality checks and session reminders:

• Session Time Reminder: Set notifications to remind you of your playing hours.
• Net Result Reminder: Receive alerts when you reach a certain net win or loss within a specified time frame.

Self-Exclusion

If you feel that you're losing control over your gaming habits, you can self-exclude from our platform for a set period. Once activated:

• Your account will be locked.
• You won't have access to any of our services until the exclusion period expires.

External Support and Resources

We are committed to supporting players in need. If you're struggling with responsible gaming or experiencing adverse effects, we encourage you to seek help from reputable organizations such as GamCare (UK) and other local support groups:

• Contact Information: Visit our Help section for links and resources on managing problem gambling.

Important Notes

As an offshore casino operating outside the UK's regulatory framework, Stay Lucky is not subject to strict safety and fairness regulations. While we strive to provide a responsible gaming environment, some elements of your experience may differ from what you would expect at licensed UKGC operators:

• Withdrawal Caps: Monthly withdrawal limits might be stricter.
• Bonus Rules: Specific conditions for bonus use can apply.

Additional Help

We're here to assist you in any way possible. Should you require further guidance or support on responsible gaming, please don't hesitate to contact us directly through our support channels.